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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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A new specialist insurance product for Australian crane and rigging operators is a timely reminder that not every business fits neatly into a standard policy box. ARTes Specialty, working with wholesale provider Mobius Insurance, has launched an integrated crane and rigging policy for the local market, adding to its earlier Australian offerings for commercial loggers and contractors’ plant and equipment. - read more
The latest NSW Budget has reignited debate over the Emergency Services Levy, with insurance industry concern growing that escalating collection forecasts are strengthening the case for reform. For households and businesses already managing higher premiums, the issue is more than a line item in the state accounts. It goes directly to affordability, underinsurance and whether the cost of funding emergency services is being shared fairly. - read more
The NSW Budget released on 23 June 2026 has put insurance affordability back in the spotlight, with updated forecasts showing emergency services levy collections are expected to be materially higher than previously projected. For beauty salon owners, skin clinics, nail technicians and mobile beauticians in NSW, the issue is not just a government finance story. - read more
New market data reported by Plan For Life points to a notable rebound in parts of Australia’s life insurance sector, with individual lump sum insurance new business rising 6.7% across the 2025 calendar year and individual income protection new business increasing 8.3%. While overall risk new business was lower, that decline was attributed largely to group risk sales returning to more normal levels after earlier periods of heightened activity. - read more
A new Business Health research report has put a sharp focus on a familiar but often under-managed risk: what happens to a business if its principal suddenly dies or becomes permanently disabled. While the report is centred on Australian financial advice practices, its message applies broadly to SMEs, partnerships and owner-led companies where enterprise value is closely tied to one or two key people. - read more
Business interruption insurance is a crucial safeguard for nightclub owners who want to protect their revenue streams from unexpected disruptions. This type of insurance is designed to cover the loss of income that businesses suffer after a disaster-related closing of the business premises or due to the rebuilding process afterward. - read more
Running a nightclub in Australia can be an exciting venture, but like any business, it comes with its fair share of risks. Nightclub insurance is a crucial safeguard that shields you from the unforeseen, be it a simple accident or a significant mishap. This specialized insurance is pivotal for protecting your establishment, patrons, and the bottom line. - read more
The nightlife industry is undergoing a significant digital transformation, reshaping how nightclubs operate and engage with their patrons. From online bookings to digital payments, many nightclubs are embracing technology to enhance customer experience and streamline operations. However, this digital shift comes with its own set of challenges. - read more
Picture this: it's a busy Saturday night at your nightclub. The dance floor is packed, the DJ is spinning tunes, and everyone's having a great time. Suddenly, someone trips and falls, injuring themselves. In such situations, having the right insurance can be crucial. That's where public liability insurance comes into play. - read more
Running a nightclub is no small feat. It's a lively business that offers entertainment and enjoyment. Yet, it also comes with its own set of risks. That's where nightclub insurance comes in. Just as you craft the perfect atmosphere for your patrons, having the right insurance ensures that the unexpected doesn't catch you off guard. - read more
Knowledgebase
Subrogation: An insurance carrier may reserve the "right of subrogation" in the event of a loss. This means that the company may choose to take action to recover the amount of a claim paid to a covered insured if the loss was caused by a third party.
